Privacy Policy

1. Information We Collect

We collect the following types of information:

• Information you provide: When you contact us, submit an inquiry, or register as a property owner, you may provide your name, email address, phone number and any message content.
• Listing information: Property owners provide details and photos about their accommodation, which are displayed publicly.
• Automatically collected information: Like most websites, we collect technical data such as your IP address, browser type, device information, pages visited, and referring URLs through cookies and analytics tools.

2. How We Use Your Information

• To operate, maintain and improve our website and services.
• To connect travellers with property owners and respond to inquiries.
• To respond to your messages and provide customer support.
• To analyse usage and improve content and performance.
• To display relevant advertising.

3. Cookies

Cookies are small text files stored on your device. We and our partners use cookies and similar technologies to remember your preferences (such as language and currency), measure traffic, and serve advertising. You can disable cookies through your browser settings, though some features of the site may not work as intended.

4. Advertising & Third-Party Vendors

We use third-party advertising companies, including Google AdSense, to serve ads when you visit our website. These companies may use information about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

• Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our website or other websites.
• Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and/or other sites on the Internet.
• You may opt out of personalised advertising by visiting Google Ads Settings.
• You can also opt out of some third-party vendors' use of cookies for personalised advertising by visiting www.aboutads.info.

For more information on how Google uses data when you use our partners' sites or apps, see Google's Privacy & Terms.

5. Analytics

We use Google Analytics to understand how visitors interact with our site. Google Analytics collects information such as how often users visit, what pages they view, and what other sites they used prior to coming to our site. We use this information only to improve our website. You can learn more at Google's Privacy Policy.

6. How We Share Information

We do not sell your personal information. We may share information with service providers who help us operate the website (such as email and hosting providers), when required by law, or to protect our rights. Inquiry details you submit are shared with the relevant property owner so they can respond to you.

7. Data Retention & Security

We retain personal information only as long as necessary for the purposes described in this policy. We take reasonable technical and organisational measures to protect your data, but no method of transmission over the Internet is completely secure.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. You can also control cookies and personalised advertising as described above.

9. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at web@srilankaaccommodation.com or through our contact page.